ClawCrazy delivers real-time remote arcade gameplay with ultra-low latency streaming powered by Agora

Gaming

Problem

Required real-time video with minimal lag for remote arcade gameplay across web and mobile.

Solution

Agora Interactive Live Streaming delivers ultra-low latency, instant camera switching, and consistent performance across devices.

Results

375% growth in game attempts within one month

85% increase in total user base

5x growth in monthly user retention

100% uptime since transition

About ClawCrazy

Real arcade machines, controlled from anywhere

ClawCrazy is a real-time interactive gaming platform that allows players to remotely control physical arcade machines through live video streaming. From claw machines to coin pushers and prize games, each machine is hosted in ClawCrazy’s warehouse and equipped with live-streaming cameras, delivering 24/7 gameplay to players worldwide with consistent performance and reliable global connectivity.

Inspired by remote arcade gaming trends in Japan and Southeast Asia, ClawCrazy brings the nostalgia of classic arcade experiences to a global audience, recreating familiar gameplay moments while shipping prizes directly to their homes. Collaborations with iconic, well-loved brands further enhance the familiarity and appeal of the experience.

The Problem

Keeping pace with real-time gameplay demands

As ClawCrazy scaled, delivering stable, ultra-low latency video across the web, iOS, and Android became critical to maintaining a consistent player experience. The platform previously relied on providers like Red5 Pro and Dolby Millicast, but faced recurring issues that impacted gameplay quality, session reliability, and retention.

Unlike traditional streaming, ClawCrazy’s experience depends entirely on real-time responsiveness. Even minor disruptions - latency spikes, frame drops, or delayed camera switching - can break gameplay. With zero tolerance for delay, ClawCrazy needed a fully managed, globally scalable solution without the burden of maintaining complex streaming infrastructure.

Key challenges included:

Stream interruptions and instability impacting live session reliability

Camera-switch latency of up to 7 seconds disrupting real-time gameplay  

Inconsistent cross-platform performance across web, iOS, and Android

Competitors Evaluated

Choosing performance, reliability, and simplicity at scale

ClawCrazy evaluated multiple real-time streaming providers, including Red5 Pro, Dolby Millicast, and AWS, but encountered downtime, high latency, limited mobile SDK reliability, and complex infrastructure.  

Agora stood out with lower latency, near-instant camera switching, seamless cross-platform integration, and a fully managed architecture—backed by responsive, high-quality technical support that played a key role in the final decision.

Key challenges included:

Red5 Pro

Dolby Millicast  

AWS

The Solution

A platform built for real-time, not almost real-time

To deliver a consistent gameplay experience at scale, ClawCrazy selected Agora Interactive Live Streaming as its core infrastructure. Following the migration from Dolby Millicast, the team deployed a new streaming pipeline across all machines within weeks, achieving immediate improvements in latency, stability, and overall system reliability.

By integrating Agora’s SDKs across web, iOS, Android, and Flutter, ClawCrazy unified its streaming architecture and removed cross-platform inconsistencies. The platform now enables faster stream startup, seamless camera switching, and consistent video performance across devices. With a fully managed global network, the team reduced infrastructure overhead and focused on expanding gameplay and accelerating product innovation.

Why ClawCrazy chose Agora:

Ultra-low latency enabling true real-time arcade control

Near-instant camera switching across all platforms and devices

Fully managed infrastructure, eliminating internal streaming overhead

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The Power of Real-Time Engagement

Products Used

“Migrating to Agora instantly improved our live stream quality and consistency across all platforms. Camera switching is now instant, streams load faster, and the experience is much more responsive for players. The support from the Agora team has been excellent, and we haven’t had any downtime since launching.”

Trevor Donner

Founder, ClawCrazy

Results and ROI

Faster gameplay, better retention, and zero downtime

After migrating to Agora, ClawCrazy significantly improved the performance and reliability of its real-time streaming platform. The platform now supports 6,000+ daily players with stable real-time streaming. Camera-switch latency was reduced from 3–7 seconds to near real-time, and 100% uptime has been maintained since the transition.

As performance stabilized, user engagement and platform efficiency improved in parallel. Players completed more game attempts, returned more frequently, and demonstrated higher retention, contributing to sustained growth across key metrics.

Results after implementing Agora:

375% growth in game attempts within one month

85% increase in total user base  

5x growth in monthly user retention  

100% uptime since transition

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